Contact us
Stuck setting up your eSIM, or have a question before you buy? Email us.
support@roamlite.co
To help us help you faster
- Your order number. It starts with “RL-” and is in your order email.
- Your phone model, and where you are right now.
- What you've tried, and a screenshot of any error message.
Before you write
- No connection after you land? Turn on Data Roaming for the RoamLite line and set it as your mobile data line. This fixes most problems.
- Lost your install details? They're in your order email, and under My eSIMs on the device you bought on.
- Want a refund? See our refund policy.